Shipping Policy

When it comes to shipping, we at My Store prioritize efficiency and reliability. We understand that receiving your order in a timely manner is crucial, and we strive to ensure a seamless shipping experience for our customers.

Our shipping process is carefully designed to minimize any delays and ensure that your package arrives safely at your doorstep. We work with trusted shipping partners who have a proven track record of delivering packages on time and handling them with care.

Once you place an order with us, our team immediately begins processing it. We aim to ship out all orders within 24 hours, excluding weekends and holidays. You will receive a confirmation email with your tracking number as soon as your order is on its way.

We offer various shipping options to cater to your specific needs. Our standard shipping option typically takes 3-5 business days for delivery within the continental United States. If you need your order sooner, we also offer expedited shipping options such as 2-day or overnight delivery.

For international orders, please note that shipping times may vary depending on the destination country and customs procedures. We provide estimated delivery times during the checkout process, but please be aware that unforeseen circumstances or customs delays may occur.

At My Store, we understand the importance of transparency and keeping our customers informed. That's why we provide regular updates on the status of your shipment. You can track your package using the provided tracking number, which will give you real-time information on its whereabouts.

In the unlikely event that there is an issue with your shipment, such as a lost or damaged package, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure that you receive a satisfactory resolution.

Shipping fees are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed during the checkout process, allowing you to make an informed decision.

At My Store, we are committed to providing a seamless and reliable shipping experience. We value your trust in us and will continue to prioritize efficient shipping to ensure your satisfaction.